These Terms and Conditions govern your use of the juan357 platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to everything outlined here. Please take a few minutes to go through this page before you get started.
To create an account on juan357, you must be at least 21 years of age, as required under Philippine gaming regulations. You must be a resident of or physically located in a jurisdiction where online gaming is permitted at the time of play. Each player is allowed only one account — duplicate accounts may be suspended without prior notice. When registering, you are required to provide accurate and complete personal information, including your full legal name, date of birth, and a valid contact method. juan357 reserves the right to request identity verification documents at any point to confirm the details you have provided. Providing false information during registration is a violation of these Terms and may result in permanent account closure and forfeiture of any pending balances.
All transactions on juan357 are processed in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed by the relevant payment provider. Minimum and maximum deposit amounts may apply depending on the payment method selected, and these limits are displayed at the time of transaction. Withdrawal requests are subject to identity verification and may require supporting documentation before funds are released. juan357 does not charge fees for standard withdrawals, though your payment provider may apply their own charges. Funds held in your account do not earn interest. Any balance that remains inactive for an extended period may be subject to a dormancy policy, details of which are available on the FAQ page.
Promotions offered on juan357 are subject to their own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates. These details are clearly stated on the Promotion page for each individual offer. Bonuses are intended for personal recreational use only and may not be transferred between accounts. juan357 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or misuse. Players who attempt to exploit promotional offers through coordinated betting, multiple accounts, or other irregular activity may have their bonuses voided and their accounts reviewed. Bonus funds are separate from real-money balances and are subject to wagering requirements before any associated winnings can be withdrawn.
All bets placed on juan357 are final once confirmed. It is your responsibility to ensure that the details of any bet — including the selection, stake amount, and market — are correct before submitting. In the event of a technical error or system fault that affects the outcome of a bet, juan357 reserves the right to void the affected wager and return the stake to the player's account. Odds and game outcomes are determined by the relevant sports results or certified random number generation systems, and juan357 does not manipulate these in any way. Any attempt to exploit software bugs, use automated betting tools, or engage in match-fixing or collusion is strictly prohibited and will result in immediate account suspension. Players are expected to conduct themselves respectfully when using any interactive features of the platform.
You are solely responsible for maintaining the confidentiality of your juan357 account credentials, including your username and password. Do not share your login details with anyone, and always log out of your account when using a shared or public device. If you suspect that your account has been accessed without your authorisation, contact our support team immediately so that appropriate action can be taken. juan357 will never ask for your password via email, chat, or any other communication channel — any such request should be treated as fraudulent and reported to us. We recommend using a strong, unique password and updating it regularly as a basic security measure. Any activity carried out through your account — whether authorised by you or not — remains your responsibility until you have formally notified us of a security concern.
juan357 is committed to promoting a safe and responsible gaming environment for all players in the Philippines. We encourage every player to set personal deposit limits, session time reminders, and to take regular breaks from gaming activity. If you feel that your gaming habits are becoming difficult to manage, we strongly encourage you to visit our Responsible Gaming page for guidance, self-assessment tools, and information on support organisations available in the Philippines. Players who wish to take a temporary break or permanently close their account for responsible gaming reasons may do so by contacting our support team, and their request will be processed promptly and without unnecessary barriers. Gaming should always be an enjoyable leisure activity — if it stops feeling that way, please reach out for help. We take our duty of care to our players seriously and will always act in the best interests of player wellbeing when concerns are raised.
The personal information you provide when registering and using juan357 is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations. Your data will not be sold to third parties for marketing purposes. We may share information with payment processors, identity verification services, and regulatory bodies where required by law or necessary to deliver our services. You have the right to request access to the personal data we hold about you, and to request corrections where information is inaccurate. Full details of your data rights and how to exercise them are set out in the Privacy Policy.
juan357 provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. While we make every effort to maintain platform stability, we cannot be held liable for losses arising from temporary outages, connectivity issues on the player's end, or circumstances beyond our reasonable control. Betting and gaming involve financial risk, and players accept that they may lose the funds they wager. juan357 does not accept liability for losses resulting from a player's own decisions, including bets placed in error or under the influence of external factors. Our total liability to any individual player in connection with any single incident shall not exceed the value of the stake involved in that incident. Nothing in these Terms limits our liability for fraud, gross negligence, or any matter that cannot be excluded under applicable Philippine law.
juan357 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Continued use of the platform after any changes have been posted constitutes your acceptance of the revised Terms. If you do not agree with any updated Terms, you should stop using the platform and contact our support team to discuss your account. These Terms are governed by and construed in accordance with the laws applicable to online gaming operations in the Philippines. Any disputes arising from your use of juan357 that cannot be resolved through our internal support process will be subject to the jurisdiction of the relevant Philippine authorities. We encourage players to raise any concerns with our support team first, as most issues can be resolved quickly and informally.
If anything in these Terms and Conditions is unclear, our support team is available around the clock to assist. You can also check the FAQ page for quick answers to common questions about accounts, payments, and platform rules. Ready to get started? Create a free account or log in to your existing account below.